My Roles At Microsoft

Service Advisor - Training

Service Advisor

Product Advisor


"Empower Every Person and Every Organization on the Planet to Achieve more."

-Microsoft's Mission Statement

B34I9983.jpg

I absolutely love working for Microsoft. They give me opportunities to share my passions with everyone. Since working at Microsoft, I have been able to talk in school assemblies with students, teachers, and parents about the importance of programming and STEM. I also teach classes at the Microsoft Store about those specific topics. I teach everything from drag and drop code, robotics, to even AP level Computer Programming. It is so amazing to be able to work with fantastic people, in an outstanding company.   


 

Service Advisor - Training

Jun 2020 – Present

With my strong communication and technical background, I help organizations transition to a digital world. I lead several weekly virtual events of 150+ people with over 5,000 participants trained while consistently exceeding key performance indicators.

 

Service Advisor

Jan 2019 – Jun 2020

Working with customers and businesses to enable them to solve problems using Microsoft systems and software. By using empathy and actively engaging my costumers, I lead my team in Consumer Sales, Appointments Taken, and Office sales. My technical knowledge and experience in teaching allows me to break down complex problems into simple solutions creating lifetime customers.

 

Product Advisor

Oct 2016 – Jan 2019

My role as a Product Advisor is to help my team, our customers and our community. I consistently achieved 90% office attach from the company goal of 80% and ranked in the top 5 in sales for my team. My favorite aspect of my job while a Product advisor was to connect with customers and hear their stories while being able to fit them with a device to best meet their needs. While being a product advisor I have been able to share my love of programming through events and organizations like Future IN Design (FIND). I have had the opportunity to lead several events, Including events as large as 50+ teachers and 250+ students. Because of my efforts I have received the MVP Award twice in my first two years of working for Microsoft.